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Ecrm Stingray 63 loop problem

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When outputting film the Stingray 63 is stuck at "Correcting Media" & stays like that forever. We have to press the stop key on the panel lightly for the job to continue. Once we press the stop key it shows "Creating Loop .... Testing Spinner ..& starts recording. The machine is connected to a mac G4 with Ecrm Rip 6.0.
The Media Correction test from the Stingray works perfectly.

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